Refund policy

All sales made through Redland Realty and Auction, LLC's online store are final. We do not accept returns, exchanges, or refunds under any circumstances.

As-Is, With All Faults

Every item is sold as-is, with all faults known and unknown. Item descriptions, condition statements, and photographs are provided to the best of our ability and represent our good-faith assessment of each item. They do not constitute warranties.

Before You Buy

Because all sales are final:

  • Read the full item description carefully
  • Review all photographs at full resolution
  • Note any condition disclosures
  • Ask questions before purchasing — once your order is placed, the sale is binding

For questions about an item before purchase, contact us at info@auctionrec.com or (305) 387-7777.

In-Person Inspection

You may inspect items in person before purchase by appointment at our Miami location:

13200 SW 128 Street, Suite F1, Miami, FL
Inspection by appointment only — email info@auctionrec.com or call (305) 387-7777 to schedule.

No Implied Warranties

To the fullest extent permitted by Florida law, Redland Realty and Auction, LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Items are sold without guarantee of authenticity, age, materials, function, or condition beyond what is described in the listing.

Damaged or Lost in Transit

If an item is damaged or lost in transit, see our Shipping Policy for the carrier-claim process and the 48-hour filing window.

Why All Sales Are Final

Estate, antique, and liquidation inventory is by nature unique and previously owned. We invest significant effort in describing condition accurately. The no-return policy is consistent with the live auction industry and reflects the nature of the goods we sell.